Wednesday, August 11, 2021
This image shows a graphic of the new registration system FAQ blog.



Frequently Asked Questions

Using the New Registration System 

  • How do I set up an account in the new registration system? 

    • All customers new and old are required to create a new account in the new registration system. 

    • Watch this video blog tutorial to learn how to create & login to your account, or follow the steps below.

    • Follow these steps to create your new account: 

      • Step 1: Go to  
      • Step 2: Click on the “Registration and Rentals” menu   
      • Step 3: After being directed to the new registration page, “Signup” on at the top right of your screen or choose to log in with Facebook.  
      • Step 4: Enter your information as directed:    
        • First name  
        • Last name  
        • DOB 
        • Gender 
        • Email   
        • Select I Agree- stating that you acknowledge that you are 18 years or older  
        • Phone number and phone type (home/mobile/work)  
        • Address   
        • City   
        • State   
        • Zip code  
      • Step 5: Click “Submit” and log in to your new account, once you logout of your account and log back in, you will need to create a new password.



  • Is the system secure? 

    • The new system meets the industry standard for encryption and security measures to protect individuals’ personal information. 


  • Can I access the registration and booking system from any computer, tablet or phone? 

    • The new system is mobile and desktop friendly. It can be accessed from any device that has access to the internet, including your computer, tablet or phone, and whether it be Microsoft, Android or Apple technology. The system operates in any internet browser, however, for best results, use Chrome browser. 


  • I do not have an email address. How do I register for a course? 

    • An email address is required to register online.  


Accessing Your Account 

  • I forgot my password. How do I reset it? 

    • When you login to your account, click on the "forgot password" link, and an email will be sent to you at your designated email address. Check your Junk Mail folder for an email from Click on the link inside the email, and reset your password. 


Your Account 

  • Do I need to have an account to search for programs? 

    • No. You can search for programs without having an account. However, if you would like to register for a program, you need to create an account. You can create an account at the time of registration, if you have not created one already. 


  • How do I add family members to my account? 

    • Once you log in, select the My Profile tab, then My Info to see your leisure account information. Select Add a Family Member. You may add the family members who permanently reside at the same address. 


  • How do I remove someone from my account? 

    • To have someone removed from your account, call 701-499-6060 during business hours (Monday-Friday 7:30 am-4:30 pm). 


  • Can I manage my own information in this system? 

    • Yes. One of the features of the new registration and booking system is that you can see and manage your own information. This includes adding family members. It is also possible to store credit cards to your account if you do not wish to re-enter this information each time you register. 

    • To see information, proceed as follows:  Log In, select My Profile, and select My Info to see your account information. Click on the family member for whom you would like to update the information, then select Edit to change the necessary fields. 


  • How do I add a registered course to my electronic calendar? 

    • After payment is complete, click Add To Calendar. You may also perform this function from your account. From My Info, click on the individual registered for the course. Scroll to Schedules; Click on the course option; Under Actions, select Add to Electronic Calendar. 


  • What can I do if I am denied access to my Account? 

    • Call 701-499-6060 during business hours (Monday-Friday 7:30 am-4:30 pm). 


We are here to help! If you require assistance or have a question about the new registration system, please email us at